Customer Advocate France (m/f)

**#Tomorrow’s Lawyers!** Digital technologies will change the legal market significantly in the next years. Flightright is at the forefront of Legal Tech Automation. Since 2010 more than 3,200,000 consumers used our service and Flightright has become the #1platform for air passenger rights. We are fast-growing, internationally operating and ready to enter new markets. Shape the future of Legal Tech with us!

We, the Operations Team are the biggest department at Flightright. We are 35 employees with different professional and cultural background. Every day we stand up for the rights of our customers and we’re their first contact for issues and questions. With our hands-on mentality and our demand to improve ourselves we always find the best solutions for our customers – even for the most complicated cases. Due to continuous exchange of knowledge, feedbacks on a regular basis and respectful treatment with each other, we’re able to achieve our goals. The Operations Team stands for huge commitment and customer awareness combined with empathy.

We’re looking for a **Customer Advocate France (m/f)** who joins our diligent and awesome French team.

**Your profile**

✈ You have previous work experience in customer care

✈ You have excellent communication skills

✈ You are interested in consumer protection and are able to quickly work yourself into new and complex topics

✈ You work independently and reliably and you are very self-motivated

✈ French is your mother tongue and you speak English very well; German is a plus

**Your tasks**

✈ You are responsible for the relationship with our French customers and airlines

✈ You work on a variety of tasks which are beyond the scope of phone, e-mail or social media enquiries

✈ You help to optimise our operational processes and bring new ideas into play

✈ You contribute to cross-departmental projects

**Need more reasons?**

Shape the future of LegalTech and influence Flightright’s development with own projects. Let yourself get carried away by our unique company culture and be inspired by our **strong team spirit**. Our **international crew** consists of motivated people with different professional and cultural backgrounds – but they are all united by one goal: give our customers access to justice!

Of course there are awesome **goodies** as language classes, home office, flexible working hours, fruits and drinks, games and, and, and. Get a first impression of our team spirit through our jobsite: [https://www.flightright.de/jobs][1]

**Ready for take-off?** Anne-Marie Struck (anne-marie.struck@flightright.de) is looking forward to your application!

[1]: http://www.flightright.de/jobs