Detailed Information

Factory is the name of Germany’s first and largest startup campus. With over 16,000 sqm of space, we provide a home to local heroes like SoundCloud, industry titans like Twitter and a host of up-and-coming startups.
As we are expanding to new locations and into new services, Factory itself is growing at a rapid clip. Come and join one of the most exciting projects in Berlin, work alongside a young and interdisciplinary team of professionals and discover infinite perspectives as we grow from office building to thriving community.

We are now looking for a Hospitality Service Designer. You create the experiential concept behind the existing and coming Factory branches, from campus to café, from apartment to an individual office – make people feel welcome at their (third) place. Full time, part time or freelance.

Your tasks:

Analyse: think global, act local, understand worldwide leading concepts of living and working spaces as your inspirational playground, then benchmark and translate them into what we do here at the Factory and in Berlin.
Innovate: It’s upon you to decide in which rhythm the heart of Factory real estates beats – what is it going to feel like to get there, work there, be a guest at the event?
Implement: Understand each campus, office, café the way you would think about a luxury hotel – shape the space, create the services, install the necessary processes in the backend, brief the branch manager what tasks he has to do and what personnel he will need.
Transcend: create strategic partnerships, automize and enable, translate experiences from off- to online and back.
Your profile:

You are a service, product and/or experience designer with senior level experience in the field of hospitality or office environments, you bring in your own extensive international network but you also know how Berlin works, thinks and breathes.
You have at least a Bachelor’s degree in a relevant field and preferably freelance and/or entrepreneurial experiences in the field.
You are comfortable and experienced in building and leading a team of skilled professionals.
You have clear ideas about how to position the Factory experience both strategically as well as creatively and are as skilled in analysis as you are in execution.
You are fluent in German and English.
Your reward:

You will be given massive opportunity for professional self-actualization on a strategic and a creative level.
You will work in a fast-paced, multi-faceted and exciting industry.
You will lead a team of smart, ambitious and interdisciplinary professionals.
You will receive competitive pay as well as the opportunity for employee equity.

You are interested?

Send a short cover letter and your CV to After an initial review, we will invite you for an interview and shortly after discuss the next steps with you. We are looking forward to your application!

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